Account Director


The details

Permanent full-time, immediate start
BFFs: Clients
PARTNERS IN CRIME: Strategy & Creatives
VICE: A killer creative idea

At Chello, our Account Directors are the bridge between the client and Chello, acting as both a “can I chat to you about a project” sounding board, and as the client’s representative within the agency.

You are responsible for ensuring that Chello is delivering on client promises, looking for opportunities to be helpful, and working with creatives to make sure the final creative work is what the client is looking for. You love solving problems and driving projects to completion, working with a variety of people within the fast pace of a growing agency. You also feel comfortable challenging both client briefs and creative ideas to ensure the best possible outcome.

Reporting into a Senior Account Director, you’ll be required to deliver: scope of work documents, quotes, proposals, internal briefings, kick-off meetings and following through to delivery. You are expected to keep projects on time and to budget, ensuring ideas remain faithful to the brief.

You will also help to grow your accounts through leading helpful forward planning and quarterly ideation sessions, as well as contributing to new business meetings and proposals.

You are the touchstone for your client for everything regarding their marketing and communication efforts and budgets. And given how important this is to a business, they’ll need to be reassured that their money is in good hands, and that you are on top of their projects.

This is a senior role, requiring 5+ years in client services role or similar.

The successful candidate must have experience in:

  • Experience working across brand and strategy briefs
  • Creating proposals
  • Clear written communication
  • Quoting/Invoicing/managing budgets
  • Multi-tasking
  • A client facing agency role
  • Brand and communication strategy
  • Leading workshops
  • Problem solving
  • Working towards targets

Must have full working rights in Australia, based in Redfern.

Please apply by sending us an email at